AI Insurance Claims Triage

Workflow that processes incoming insurance claims, extracts structured data, assigns priority and specialist routing, and fires alerts.

n8nClaude AIDocument IntelligenceClaims TriageGmail APISlackGoogle Sheets

Problem

Claims adjusters spend the front of every claim on manual reading, field extraction, priority assessment, and routing, before any actual claims work begins. At volume, that is repeatable cognitive work.

Solution

An n8n workflow triggered by incoming claims. Claude AI reads the full unstructured description, extracts all key fields, assigns priority and specialist routing, flags fraud indicators, and fires alerts. Critical claims go directly to a named specialist with a full brief. Standard claims get an automatic acknowledgment.

Demo

Results

Tech Stack

n8nClaude AIGmail APIGoogle Sheets APISlackJavaScriptConditional Routing

Want something like this for your team?

Fixed-price builds. Optional monitoring & support retainer after go-live.

Book a workflow call