PM Operations Agent

Internal operations co-pilot for property managers — handles vendor dispatch, lease renewals, compliance flags, and unit turnover tracking. The back-office counterpart to the Tenant Service Agent.

Salesforce AgentforceApexAgentScriptFlowSOQLProperty Management

Problem

Property managers juggle dozens of responsibilities simultaneously — vendor assignments, lease renewal outreach, compliance deadlines, unit turnover coordination — all from fragmented systems. Searching for the right contractor, checking which leases are expiring, and monitoring for overdue compliance items each requires navigating separate tools manually. The result is reactive operations, missed deadlines, and hours burned on coordination that should be automated.

Solution

An AI co-pilot inside Salesforce for property managers — already authenticated, no identity step required. Managers ask in plain language: dispatch a vendor, pull up expiring leases, check compliance deadlines, or kick off a unit turnover. The agent handles the lookup, the routing, and the task creation — surfacing the right information and taking action without the manager leaving Salesforce.

Demo

Results

24/24 Apex tests passing
95% code coverage
4/4 agent topics working in production
Built and deployed in a single session
3 iterations from first deploy to production

Tech Stack

Salesforce AgentforceAgent Script DSLApexAutolaunched FlowsSOQLInternalCopilotAgentforceEmployeeAgentCustom Objects

Want something like this for your team?

Fixed-price engagements. No retainers. Most projects ship in 1–6 weeks.

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